Data Privacy

PRIVACY POLICY

We are committed to safeguarding the privacy of the users of its websites and its services and products. We recognize that visitors and others (collectively or individually “Users”) who enter, use and/or visit this website and any of our other websites value their privacy.

This Policy also gives you notice regarding:

(a) Personal information we collect, how we use it, and with whom we may share it;
(b) How you can correct any accuracies in your personal information;
(c) Security procedures we use to protect your personal information from misuse;
(d) Retention of your personal information;
(e) Changes to this Privacy Policy; and

Personal Data Collected

If you do business with us, your personal information (including but not limited to your name, job title, company’s name, telephone, fax and mobile numbers, postal and email address) is collected by us and will be used and disclosed only for the purposes for which it was collected. By providing your personal information, you consent to the collection and use or disclosure of your personal information in the manner and for the purposes described in this Privacy Policy.

Use of Personal Data Collected
We will only use your personal information that you provide to us voluntarily for the following purposes:

To process your application, queries through:

(a) phone calls;
(b) telephone / mobile; and
(c) email

We use “cookies” on our website to track website visitorship and experience. If you do not wish to receive any cookies, you may set your browser to refuse it. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. We will use the information which you provide in aggregate form to determine demographic profiles, browsing and transaction patterns.

Limiting Use, Disclosure and Retention

We do not disclosed any information to any third party unless required to do so by law or requirement of a competent authority.

We will not disclose, share, transfer, sell or rent personally identifiable information of any User to any third party, or otherwise to third party service providers unless it is required for orders processing.

We cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to our Website.

Role as Data Intermediaries

We take your privacy seriously and will endevear to take all means to:

Protection of Personal Data
Retention of Personal Data
Destruction of Personal Data

We collect transaction records relating to calls, SMS, emails which are only accessible to our staff as well as our data protection officer.

In the event of any claim made against the customer of a breach of the Act, we and its partners shall be entitled to disclose the customer’s transaction records for the purpose of assisting the Personal Data Protection Commission in any investigation.

Safeguards

We will use all reasonable efforts to safeguard your personal information. We however cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Verifying Your Details

If you wish to verify the details you have submitted to us or if you wish to check on the manner in which us uses and processes your personal data, you may do so by contacting us via the email contact at dpo@fortiedge.com. Our security procedures may request proof of identity before we reveal any information. This proof of identity will take the form of full details of name, mobile number and email address. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your information. We would strongly recommend that you install an anti-virus.

Third Party Sites

This Policy only applies to the collection and use of data by us. It does not cover third party sites to which we provide links, even if such sites are co-branded with our logo. We do not share your personal data with these third party websites. We are not responsible for the privacy and conduct practices of these third party websites, and are not held accountable for any of their practices.

Contacting Us and Opt-Out Information

You may contact us at dpo@fortiedge.com if you:
– have questions or comments about our Privacy Policy;
– wish to make corrections to any personal identifiable information you have provided;
– want to opt out from receiving future marketing promotions from us and/or third parties which we are associated with. Should you want to opt out, please send a clearly worded email to our Data Protection Officer at the above contact address.

Making Personal Data Public

Any correspondence deem to be private with us and you, are never made public. Unless the information you send us is publicly accessible, such information are not covered by this Policy.

General

We may modify the terms of this Policy or include additional terms to reflect changes in the law, or changes to our products or services or customer feedback. You should look at these terms regularly. If you do not agree to the modified terms, you should discontinue your use of the Website. If there is any inconsistency between these terms and the additional terms, the updated terms will prevail.

We do not solicit personal information from minors under the age of 18 years old or send them requests for personal data.

Governing Law & Jurisdiction

The use of this Website shall be governed by and construed in accordance with the laws of Singapore and we agree to submit to the non-exclusive jurisdiction of the Singapore courts.